Microsoft 365 and Azure Tenant Support

Microsoft 365 Managed Services

AEC Group provides a wide range of services to manage and support customer Microsoft 365 (M365) tenants under the AECCare+ Managed IT Services offering. These services are designed to help businesses optimize their M365 environment and ensure functionality, while also providing ongoing support and administration.

Common Services

– Monitoring and Reporting
– Cost Optimization & Licensing
Management

Advanced Services

– Identity and Access Management
– Hybrid Environment Management

Administration/Support

– User and License Management
– Help Desk Support
– Change Management
– Adoption Strategies

Microsoft 365 and Azure Tenant Support

Our expertise ensures that your Azure environment is optimized for performance, security, and scalability. From proactive monitoring and resource management to troubleshooting and advanced technical support, we help businesses streamline their operations and maximize the value of their Azure investment. Our services also include ongoing administration, ensuring that your cloud infrastructure runs smoothly and aligns with your evolving business needs.

(OneDrive and SharePoint)

-User Setup and Configuration
-Permissions Management
-Site and Document Library Management

Device and Application Management

(Intune)

– Device Enrollment and Management
-Application Deployment
-Device Compliance Monitoring

Identity and Access Management

(Entra ID/Azure AD)

-User Provisioning and De-Provisioning
-Single Sign-On (SSO) Implementation
-Role-Based Access Control (RBAC)
-Self-Service Password Reset (SSPR)
-Identity Protection