The worldwide impact of the coronavirus (COVID-19) has created a new normal and we are adjusting to these changes right alongside you. As a business, and as individuals, we want to assure you that we are taking responsible actions, to continue to do what is right for our customers and their families during these unprecedented times.
As the situation with the coronavirus (COVID-19) is extremely dynamic, AEC Group leadership is committed to taking an active role to help stop the spread of the virus, by closely monitoring and adhering to the guidelines released by local health organizations as well as the Center for Disease Control (CDC) and the World Health Organization (WHO). AEC Group wants to assure you that the health/safety of our employees, customers and partners is our primary focus. We have implemented a work from home policy for all of our employees, while ensuring that they have secure access to all the systems as they work remotely. We are confident that this policy will not have an impact on our ability to service our customers at the high level to which they have become accustomed.
We are committed to assisting your organizations to ensure your business continuity, as well as your productivity, and the wellness/safety of your employees as the situation around COVID-19 continues to evolve.
For years organizations have developed and deployed disaster recovery and business continuity plans for their IT infrastructure. Many of these plans were developed with the focus on the rapid recovery of data center services in the event the core infrastructure was damaged or out of service due to natural disasters, malware outbreaks, localized issues such as power loss, fire, or water damage, or other unforeseen circumstances. The global outbreak of Coronavirus (COVID-19) has introduced a different business continuity challenge. The global pandemic, and subsequent steps recommended by governments and health professionals, have impacted the workforce by physically separating them from the places they perform their jobs while the core infrastructure remains intact. While many organizations have provided the ability for their standard remote workforce (Salespeople, branch offices, field teams) to remain operational, those deployments were often restricted to a subset of their overall user population. Extending the entire workspace functionality to all users hasn’t often been deployed as a standard practice.
AEC Group and its partners can help organizations who now find they require more advanced or broader capabilities enabled during the crisis. These services may include seamless office connectivity, application delivery outside of the traditional wired/wireless LAN, a comprehensive security posture for non-corporate assets that may be brought into the mix as employees are forced to work remotely, or team collaboration capabilities such as data access, voice, video, or chat. As native cloud delivered services have matured in the past few years it is now possible to deliver these services without the need for the extensive infrastructure upgrades that would be required in the past to support these on-prem deployments. In addition, these requirements may be short-lived until organizations can return to business as usual. This elasticity should include the ability to onboard the user population without committing to long-term financial obligations. Many of our partner organizations have taken steps to introduce different licensing models or time-limited services that can be adopted to address these challenges without the need for substantial long-term financial commitments.
AEC Group is strongly committed to strengthening the communities where we live and work, and believe together we can lessen the impact of the virus. Please know that we are here for you and will continue to be proactive with our communication, and will continue to do everything we can do to help.
Thank you for your patience and your support as we work through this challenge together. Please feel free to reach out to us with any questions or requests for more information about the solutions mentioned above. Stay safe and healthy.